COVID-19 – How do you cancel / move a congress with grace?
In recent weeks it has become a bit quiet around our congresses and events, because COVID-19 had a firm grip on not only us, but also on the entire event industry. We were faced with the challenge to decide whether to postpone or cancel events within a short period of time and without much prior notice.
Our temporary state of shock did not last very long, and we quickly started to look for alternatives for ourselves, our participants, industry sponsors and service providers. The question how to proceed and whether we can even let the congresses take place has been of great concern to us in recent months. Annelie Schönfeld, Senior Project Manager at CPO, shows how the process was managed.